Customers can choose to have their parcel sent to a Counter location if it’s available in their area. Once their package arrives, they’ll get an email with a barcode that they’ll need to show the store staff. They’ll also have 14 days to collect their package. Although its same- and next-day delivery options remain incredibly convenient, Counter provides a great alternative for those who don’t need their items right away, those worried about porch pirates or those ordering surprise gifts for friends and family.
Amazon says it’s been trialing Counter with GNC (a health and wellness brand), Health Mart (a network of pharmacies) and Stage Stores (a department store specializing in brand name goods) over the last few months in an effort to offer more pick-up locations. Patrick Supanc, the Worldwide Director of Amazon Hub, said customers’ and partners’ response to Counter’s launch “has been tremendous.” He added: “This new network of pickup points gives customers a pickup experience that is fast, flexible and convenient, and partners are thrilled with the strong engagement and additional foot traffic Counter is driving for their stores.”