More than 120 million Microsoft Office accounts have moved from on-premises to the cloud since the launch of Microsoft Office 365. Many of those accounts belong to users in large enterprises that weren’t fully prepared for the transition. The fact is as many as 30 to 40 percent of enterprises struggle with some level of application performance as they make the shift to cloud.
Some of the signs of poor performance (and the source of users’ frustration) include Outlook responding slowly when the user tries to open messages, VoIP calls over Skype for Business having rough spots, and documents being slow to open, close and save in Word. Performance problems in the Office applications manifest in many other ways, as well.