The concept of digital transformation is rather simple, but the process to actually transform the organization is quite complex and far-reaching. Small and midsize businesses (SMBs) are not exempt from this transformation and must meet many of the same challenges that far larger enterprises face. The reality is that SMBs need the same level of IT capabilities and services as their large competitors.
One of the most elemental changes impacting the IT environment is the need to ensure that the physical infrastructure supporting servers, storage, and network equipment is up to the job of enabling digital transformation. A digital business is truly reliant on its systems, and any outages, downtime, or service interruptions have major consequences on both the business and the business’s customers. Given that substantial downtime is caused by power, wiring, or cooling problems that impact key hardware systems, investing in digital systems that have circa 2005 physical infrastructure supporting them is a losing proposition.