BrandPost: Breaking Down the Barriers Between IT and the Network

BrandPost: Breaking Down the Barriers Between IT and the Network

One of the great challenges with automation in the telecom industry is that the networking and IT domains remain heavily siloed in many service providers today, with hundreds or even thousands of manual processes required to map data from Operation Support Systems (planning, fulfillment, assurance, etc.) to network management and orchestration systems. Not only does this lead to a lot of “swivel-chair” operations to bridge the gap, but fragmented data systems reduce the visibility into real-time service and network state. The quick fix is to over-provision network resources to cope with this lack of visibility, but that leads to unnecessarily high Capex in addition to the Opex overhead associated with highly manual operations.

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