Like most charitable organizations, The Salvation Army relies on volunteer help. Volunteers around the world serve people in need at service centers, retail stores, and satellite offices in metropolitan cities, rural communities, and at the scene of disaster areas. All of these locations have to stay online, connected, and sharing data, but with such a wide range of sites, networking is a challenge. Add in staff with varying levels of expertise and locations ranging in size from with one person at a small satellite office to hundreds at international headquarters, and you quickly have a very complicated situation on your hands.
The wide variety of spaces and available talent to manage IT infrastructure has created a nightmare for network administrators trying to keep data flowing where it needs to go. That is, until the organization began upgrading to next-level networking, making configuration, setup, and maintenance of networks at each location far easier, and freeing up personnel—volunteer and otherwise—for more productive work.