BrandPost: High-End Networking Improves Customer Satisfaction at Audi

BrandPost: High-End Networking Improves Customer Satisfaction at Audi

In the era of e-commerce, top consumer brands depend on superior customer service to win sales in the store and showroom. In few industries is this more important than automotive, where technology is changing the relationship between consumers and the cars they drive or ride in, offering an expanding array of options for mobility beyond simple ownership.

One carmaker has risen to the challenge with a mix of smart tech and stellar customer service that created one of the most satisfied groups of automotive customers.

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