IDG Contributor Network: Moving apps to the cloud? 3 steps to ensure good customer experiences

IDG Contributor Network: Moving apps to the cloud? 3 steps to ensure good customer experiences

Many businesses today are moving customer-facing websites and applications to the cloud—and rightfully so. Cloud computing allows enterprises to reduce infrastructure costs and spend more time focusing on revenue generation and business growth. But cloud computing requires a shift in thinking about how to ensure high-quality user experiences and repeat business.

Simply going live with a cloud deployment isn’t enough. You also need to embrace openness and think about what happens outside the walls of your cloud provider’s data center. Here are three steps all businesses can take to help make sure customers have a speedy, positive experience when accessing cloud-based websites and applications.

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