Today, the wide area network (WAN) is a vital enterprise resource. Its uptime, often targeting availability of 99.999%, is essential to maintain the productivity of employees and partners and also for maintaining the business’s competitive edge.
Historically, enterprises had two options for WAN management models — do it yourself (DIY) and a managed network service (MNS). Under the DIY model, the IT networking and security teams build the WAN by integrating multiple components including MPLS service providers, internet service providers (ISPs), edge routers, WAN optimizers and firewalls.
The components are responsible for keeping that infrastructure current and optimized. They configure and adjust the network for changes, troubleshoot outages and ensure that the network is secure. Since this is not a trivial task, therefore many organizations have switched to an MNS. The enterprises outsource the buildout, configuration and on-going management often to a regional telco.