The need for safe, reliable, and easy-to-use communications tools has given rise to unified communications (UC), a strategy that integrates multiple communications modalities under a single management and security umbrella. The result is more effective communication, improved collaboration, and a boost to security and regulatory policies. Now that mobility is the primary networking vehicle for end users, it’s time for IT departments to make mobile unified communications (MUC) a priority.
The most important benefit of MUC is the ability of organizations to finally leave behind the uncontrolled, untracked mish-mash of consumer-centric, carrier, and third-party communications tools traditionally applied over the years. Communications are a critical organizational resource; MUC is a much easier vehicle to manage and scale, and MUC offers the visibility and control that’s essential to enterprise IT deployments. These advantages will enable MUC to become the dominant provisioning strategy and mechanism for organizational communications over the next five to 10 years.